Privacy Policy

Last updated: December 6, 2026

At Restaurante La Lobera, accessible at laloberasanlucar.com, we are committed to protecting the privacy of our users and ensuring compliance with current regulations regarding the protection of personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

Name: La Lobera Restaurant
Contact email: elveranillodesantaana@gmail.com
Website: laloberasanlucar.com

2. What personal data we collect

We may collect personal information through the following means:

Contact Forms

When a user contacts us through the forms available on the website, we may collect:

  • Name
  • Email
  • Phone number (if requested)
  • Message content

This information is used exclusively to respond to inquiries and requests or to manage communications related to our services.

Online Reservations

Our website may include access to table reservation systems managed by third parties. Currently, reservations may redirect to external services that are integrated with or managed by partner platforms.

When you use these systems, the processing of your data may also be subject to the privacy policies of the respective provider.

3. Purpose of Data Processing

We process personal data for the following purposes:

  • Respond to requests submitted via contact forms.
  • Handle inquiries related to reservations.
  • Improve the website browsing experience.
  • Analyze web traffic and browsing behavior using analytics tools, when they are enabled.

4. Legal basis for processing

The processing of your data is based on:

  • The consent given by the user when contacting us or submitting forms.
  • The implementation of pre-contractual measures related to reservations or requests for information.
  • Our legitimate interest in improving our services and the security of the website.

5. Third-Party Tools and Services

WPForms Forms

We use WPForms to manage contact forms submitted through the website.

Google Analytics

In the future, this website may use Google Analytics to collect anonymous statistical information about user navigation, traffic, and behavior.

When this tool is active, the appropriate consent will be requested via a cookie banner, in accordance with current regulations.

Reservation Services

Reservations can be managed through external platforms, such as Google's integrated systems or reservation management providers. We recommend reviewing the privacy policies of these services before providing personal information.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected or for as long as there is a legal obligation to retain it.

7. User Rights

As a user, you can exercise the following rights:

  • Right of Access
  • Right to Rectification
  • Right to erasure
  • Right to Object
  • Right to Restrict Processing
  • Right to Data Portability

To exercise any of these rights, you can write to:

Email: elveranillodesantaana@gmail.com

Users may also file a complaint with the Spanish Data Protection Agency (AEPD) if they believe their rights have been violated.

8. Information Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, loss, or destruction.

9. Cookies

This website may use technical, analytical, and third-party cookies to improve the user experience.

You can find more information in our Cookie Policy.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect new legislation or changes in the website's operation. The updated version will always be available on this page.

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